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Facility Operations/Security/Event Management: Security
PT- PS – 24/7 Security Officer - American Airlines Center (Dallas, TX)

Job Title: PT- PS – 24/7 Security Officer
Department: Public Safety
Reports To: Security Supervisor
Non Exempt/ Part-Time

Summary: 
Responsible for upholding the integrity of the facility and correct any guests, clients and employees acting outside the facility rules and regulations.

Essential Duties and Responsibilities: include the following, other duties may be assigned.

  • Enforces and uphold integrity of the facility and the event
  • Monitors entry and exit points and door access to all specific areas of the Center
  • Proper screening of metal detectors, bag checks and wanding
  • Provides security escorts per events requirements
  • Performs routine search procedures and entrances and exits
  • Ensures that no prohibited items or behavior are tolerated at the Center
  • Greets and directs guests to seating and services
  • Maintains open and smooth access routes throughout seating and concourse areas
  • Receives and acts on complaints from guests, clients and employees according to established policies and procedures
  • Enforces TABC policies and procedures throughout the facility
  • Follow all rules and regulations as outlined in the policies and procedures manual
  • Aid in direction of orderly evacuation of building
  • Monitors and maintains door access control systems

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The employee should also have the following qualifications:
  • Applicant must be willing to work nights, weekends and holidays.

Education and/or Experience:                 

  • High school diploma/GED
  • Minimum of six months recent security experience,
  • Level One Security License certification preferred (*Applicants must apply for a TCPS license within 14 days from date of hire)

** All applicants are required to submit to fingerprinting and criminal background check. **

Competencies:

  • To perform the job successfully, an individual should demonstrate the following competencies:
  • Adaptability-
  • Able to deal with frequent changes and work in a diverse work environment
  • Ability to work in inclement weather conditions,
  • Ability to stand for extended periods of time Safety and Security-
  • Observes safety and security procedures;
  • Reports potentially unsafe conditions;
  • Proactively enforces security policies for building
  • Communication Skills-
  • Speaks clearly; listens and gets clarification;
  • Asks key questions to obtain information,
  • Demonstrates accuracy and thoroughness;
  • Writes clearly and informatively;
  • Able to read and interpret written information.
  • Communicates changes effectively Professionalism-
  • Follows instructions, responds to management direction;
  • Treats people with respect,
  • Arrives at meetings and appointments on time;
  • Is consistently at work on time,
  • Demonstrates neat and professional appearance at all times
  • Maintains confidentiality

Other Skills and Abilities:

  • Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
  • Ability to read and interpret documents such as safety rules,
  • Ability to speak effectively to customers and other employees,
  • Excellent decision making skills,
  • Ability to multitask,
  • Ability to work independently

Physical Demands:

  • Position requires the ability to stand and walk throughout shift, climb stairs, sit, use hands to handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk and hear;
  • Position requires the ability to pull open heavy doors, lift and /or move up to 25 pounds.
  • Position could place applicant in situations that may require use of physical force to resolve while awaiting backup.

Work Environment:

  • The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
  • Position is frequently exposed to wet and/or humid conditions, outside weather conditions and extreme cold;
  • Position is occasionally exposed to high, precarious places, chemical fumes or airborne particles, offensive odors and extreme heat.
  • Must be flexible to work all shifts/hours in 24/7 facility; weekends, evenings and holidays.

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.   Medical documentation will be required to support any request for medical restrictions that impact job duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Which shift are you able to work: 8:00 AM to 4:00 PM, 4:00 PM to 12:00 AM, or 12:00AM to 8:00AM?
2. Do you have a Texas DPS Security License or security experience? If so, please describe.
3. Please describe the most important aspect of being a security officer.
4. Were you referred by a current employee for this job? If yes, list the name of the employee (First and Last name) and the department in which they work.
5. Do you understand that all scheduling will take place via email?
6. Do you understand that you will be required to get a Texas DPS Security License immediately upon hire, which includes fingerprinting and a criminal background check?
7. In your opinion, what types of employee misconduct would warrant disciplinary action? Please give 3 specific examples.


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Facility Operations/Security/Event Management: Security
PT-GS Security Officer - American Airlines Center (Dallas, TX)

Job Title: PT GS – Security Officer
Department: Guest Services
Reports To: Guest Services Event Lead
Non exempt / Part-time Variable Hours

Summary:
The primary responsibility of this position is to provide guests with the best experience possible while providing excellent customer service and enforcing building policies. Greet and screen all patrons entering the American Airlines Center. Ensure all building policies and safety codes are enforced and upheld.

Essential Duties and Responsibilities: include the following, other duties may be assigned.

Guest Services Team Member:
-Embodies the company core values of Integrity, Passion, Teamwork and Excellence
-Provides excellent customer service to guests and team members
-Greets guests in a friendly manner and offers directions
-Follows prescribed protocols for the safe egress of guests during all emergency evacuation situations
-Provides guests with accurate event and arena information
-Deals with guest problems and complaints up to the level where intervention by a supervisor is required
-Monitors crowd behavior and take steps to ensure that guests may enjoy the event without disruption from others
-Follows policies and procedures as set forth by the Guest Services Management Team
-Is knowledgeable of and enforces building policies when necessary
-Enforces TABC policies and procedures
-Ensures that prohibited items are handled properly
-Collects lost and found items and turns them in according to Guest Services procedures
-Attends and participates in pre-event briefings
-Distributes programs and promotional materials to patrons
-May be re-deployed or called upon to work in other areas without notice
-Responsible for their own availability and scheduling on the electronic scheduling system
-Must present neat and professional appearance

Security Officer Duties:

-Enforces and upholds integrity of the facility and event, including merchandise shops and all alcohol beverage locations
-Secures designated areas to ensure only authorized employees, guests, or credentialed visitors may enter
-Monitors entry and exit points to specific areas of the Center, including metal detection screening (magnatometers and hand held wands) and bag checks
-Provides security escorts per events requirements
-Performs routine search procedures including entrances and exits
-Ensures that prohibited items or inappropriate behavior are not allowed at the Center
-Maintains open and smooth access routes throughout seating and concourse areas
-Receives and acts on complaints from patrons according to established policies and procedures
-Enforces policies and procedures throughout the facility
-Monitors and maintains door access

Qualifications:

-To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:
-Applicant must be available to work nights, weekends, and holidays.

Education and/or Experience:

-High School diploma or a general education diploma,
-Non-Commissioned Security License preferred, and minimum of 3 months prior security experience
-Applicant must apply for a TCPS license within 14 days from date of hire.

(All applicants are required to submit to fingerprinting and criminal background checks.)

Competencies:
-To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability:

Adapts to change in the work environment; Communicates change effectively; Ability to work in diverse work environment; Ability to work in inclement weather conditions (within reason); Able to stand for extended periods of time. Safety and Security-
Observes safety and security procedures;
Reports potentially unsafe conditions;
Recognizes and follows department’s escalation procedures re: guest conflicts and altercations
Customer Service-
Responds promptly to customer needs;
Responds to requests for service and assistance. Professionalism-
Follows instructions, responds to management directions;
Treats people with respect; Is consistently at work on time;
Arrives at meetings and appointments on time.
Communication Skills-
Speaks clearly, listens and gets clarification; Demonstrates accuracy and thoroughness; Writes clearly and informatively; Able to read and interpret written information. Work Ethic-
Responds to request for service assistance; Follows instructions, responds to management direction; Uses time efficiently; Maintains confidentiality.

Other Skills and Abilities:

Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times
Ability to read, speak, and write in English in order to:

- Read and understand written policies, procedures and rules
- Speak clearly in order to be understood by guests and other employees
- Write up reports and/or incidents

Ability to use critical thinking to make sound decisions regarding the security of persons and property
Ability to multitask
Ability to work independently
Must be at least 18 years old

Physical Demands:

-Position requires extensive mobility to walk and to stand for up to 6 hours without a set break
-Position requires extensive mobility to walk up and down aisles and stairs for up to 6 hours per event, and to move quickly between floors
-Position requires the ability to use hands and fingers to handle tickets, inspect purses, open and close doors, move stanchions, manipulate hand-held wands and radios, and to hold signs
-Ability to feel or reach with hands and arms in confined areas, sit, climb or balance, stoop, kneel, crouch or crawl;
-Position requires the ability to walk, talk, and hear
-Position requires ability to see in order to identify safety and security situations
-Position requires the ability to lift and/or move up to 25-35 pounds
-There are no set breaks; breaks are discretionary

Work Environment:

-The noise level in the work environment is usually moderate, however, during events, the noise level may be loud.
-Employees must be able to work on evenings, weekends and holidays as required.

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Texas DPS Security License or security experience? If so, please describe.
2. What does Customer Service mean to you?
3. Monday - Friday, What time can you arrive to work?
4. Saturday and Sunday, What time can you arrive to work?
5. Were you referred by a current employee for this job? If yes, list the name of the employee (First and Last name) and the department in which they work.
6. In this position, you will be asked to walk, climb stairs, experience heights, see, hear, and talk for up to 6 hours without a break. Do you understand this?
7. As part of the interview process, you will be tested on your ability to walk, climb stairs, experience heights, see, hear, and talk. Do you understand this?
8. Do you understand that all scheduling will take place via email?
9. Do you understand that you will be required to get a Texas DPS Security License immediately upon hire, which includes fingerprinting and a criminal background check?
10. Are you at least 18 years of age?


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Facility Operations/Security/Event Management: Usher/Ticket Taker
PT-GS Greeter/Team Member - American Airlines Center (Dallas, TX)

Job Title: PT- GS Greeter & Team Member
Department: Guest Services
Reports To: Event Lead
Non Exempt / Part-time

Summary:
The primary responsibility of the Greeter is to welcome guests with a smile during ingress and egress. While functioning as a Greeter, the Team Member will proactively interact with guests and seek to answer basic guest services questions as guests approach the building or wait in line, as well as providing the same service to guests as they leave an event. Once an event has begun, the Greeter may be re-deployed to other posts as necessary. The essence of the Greeter/Team Member position is to create a heightened level of hospitality through superior customer service. This position may work in any Guest Services role as determined necessary by management.

Essential Duties and Responsibilities: include the following, other duties may be assigned.
Guest Services Team Member:
Embodies the company core values of Integrity, Passion, Teamwork and Excellence
Greets guests in a friendly manner and offers directions
Follows prescribed protocols for the safe egress of guests during all emergency evacuation situations
Provides guests with accurate event and arena information
Deals with guest problems and complaints up to the level where intervention by a supervisor is required
Monitors crowd behavior and take steps to ensure that each guest may enjoy the event without disruption from others
Follows policies and procedures as set forth by the Guest Services Management Team
Is knowledgeable of and enforces building policies when necessary
Enforces TABC policies and procedures
Ensures that prohibited items are handled properly
Collects lost and found items and turns them in according to Guest Services procedures
Attends and participates in pre-event briefings
Distributes programs and promotional materials to patrons
May be re-deployed or called upon to work in other areas without notice
Responsible for their own availability and scheduling on the electronic scheduling system
Must present neat and professional appearance
Provides excellent customer service to guests and team members

Greeter Duties:
Proactively welcomes every guest entering the arena with a smile, a greeting, and eye contact
Maintains complete knowledge of and complies with all departmental policies, standards, and procedures
Provides our guests with an exceptional arrival and departure experience that makes them feel welcome
Answers guest questions and offers information & assistance related to all aspects of the AAC with enthusiasm
Anticipates the guest’s needs and reacts before they need to ask
Makes each guest feel important and special
Is knowledgeable of building layout and the surrounding area and is able to direct guests to all areas as requested
Is knowledgeable of event details to provide information to guests as requested
Owns all requests and complaints, and follows up to ensure the guest’s satisfaction
Resolves guest problems/complaints within the scope of authority, otherwise contacting a Supervisor, if necessary
Meets the demands of a fast-paced environment by using good judgment and the ability to multi-task
Provides excellent service consistent with COC’s core values
Proactively practices teamwork and willingly assists fellow employees to foster and promote a cooperative and harmonious work environment
Performs other duties as assigned

Usher Duties:
Checks tickets to ensure guests are in the proper seats or seating area
Executes Stop-in-Play for both hockey and basketball
Keeps vomitory curtains closed as necessary
Drops down the section aisle whenever a fight should occur
Executes promotions before, during or after the event such as seat stuffing
Checks for safety hazards and /or area defects in seating areas
Maintains open and smooth access routes throughout seating area
Assist with duplicate ticketing issues

Ticket Taker Duties:
Examines and ensures that the ticket scanner is functioning properly
Examines and scans or collects ticket or pass to verify authenticity
Monitors persons entering facility to ensure they possess a valid ticket and/or pass
Counts and records number of tickets collected when necessary
Inspects ticket equipment to ensure proper, safe and swift operations at facility entrances

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:
Applicant must be available to work nights, weekends and holidays.

Experience/Education:
High School diploma or General Education Degree (GED)
Preferred six months of customer service experience

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving-
Listens and gets clarification
Identifies and resolves problems in a timely manner
Organizational Support-
Follows policies and procedures
Follows instructions, responds to supervisor/management direction

Customer Service-
Anticipates needs and offers to help
Responds to requests for service and assistance
Responds promptly to customer needs
Treats patrons in a kind and courteous manner
Professionalism-
Approaches others in a tactful manner
Adapts to changes in the work environment
Is consistently at work on time


Other Skills and Abilities:
Be customer-service oriented, have a fan-friendly attitude and professional appearance at all times
Ability to read, speak, and write in English in order to:
- Read and understand written policies, procedures and rules
- Speak clearly with customers and with other employees
- Write up reports and/or incidents
Ability to multi-task
Ability to use a computer for scheduling purposes
Ability to use Guest Services related equipment such as scanners and flashlights
Ability to work a flexible schedule including nights, weekends and holidays
Must be at least 18 years old

Physical Demands:
Position requires extensive mobility to walk and to stand for up to 6 hours without a set break
Position requires extensive mobility to walk up and down aisles and stairs for up to 6 hours per event, and to move quickly between floors
Position requires ability to stand and walk around outside for 2-3 hours in all types of weather to greet guests as they enter or exit the building.
Position requires the ability to use hands and fingers to handle/ feel tickets and to hold signs;
Position requires the ability to walk, talk, and hear
Position requires the ability to lift and/or move up to 10-20 pounds
There are no set breaks; breaks are discretionary

Work Environment:
Noise level in work areas is usually moderate, however, during events; the noise level may be loud
Employees must be able to work on evenings, weekends and holidays as required. Environment outside the building is dependent upon the weather and may include hot, cold, or wet conditions. Appropriate outer wear will be provided by the company.

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you comfortable working outdoors in all weather conditions?
2. What does Customer Service mean to you?
3. Monday - Friday, What time can you arrive to work?
4. Saturday and Sunday, What time can you arrive to work?
5. Were you referred by a current employee for this job? If yes, list the name of the employee (First and Last name) and the department in which they work.
6. In this position, you will be asked to walk, climb stairs, experience heights, see, hear, and talk for up to 6 hours without a break. Do you understand this?
7. As part of the interview process, you will be tested on your ability to walk, climb stairs, experience heights, see, hear, and talk. Do you understand this?
8. Do you understand that all scheduling will take place via email?
9. Are you at least 18 years of age?


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Facility Operations/Security/Event Management: Usher/Ticket Taker
PT-GS Usher/Ticket Taker - American Airlines Center (Dallas, TX)

Job Title: PT- GS Usher/Ticket Taker
Department: Guest Services
Reports To: Event Lead Usher
Non Exempt / Part-time Variable Hours

Summary:
The primary responsibility of this position is to provide guests with the best experience possible while providing excellent customer service and enforcing building policies.  This position greets guests and directs them to their seats or designated seating area. Ticket takers will also collect and/or scan tickets upon entry.  This position will cross train to learn the duties as both Usher and Ticket Taker.  This position will alternate in either role when deemed necessary by management.  

Essential Duties and Responsibilities: include the following, other duties may be assigned.

  • Guest Services Team Member:
  • Embodies the company core values of Integrity, Passion, Teamwork and Excellence
  • Provides excellent customer service to guests and team members
  • Greets guests in a friendly manner and offers directions
  • Follows prescribed protocols for the safe egress of guests during all emergency evacuation situations
  • Provides guests with accurate event and arena information
  • Deals with guest problems and complaints up to the level where intervention by a supervisor is required
  • Monitors crowd behavior and take steps to ensure that each guest may enjoy the event without disruption from others
  • Follows policies and procedures as set forth by the Guest Services Management Team
  • Is knowledgeable of and enforces building policies when necessary
  • Enforces TABC policies and procedures
  • Ensures that prohibited items are handled properly
  • Collects lost and found items and turns them in according to Guest Services procedures
  • Attends and participates in pre-event briefings
  • Distributes programs and promotional materials to patrons
  • May be re-deployed or called upon to work in other areas without notice
  • Responsible for their own availability and scheduling on the electronic scheduling system
  • Must present neat and professional appearance

Usher Duties:

  • Checks tickets to ensure guests are in the proper seats or seating area
  • Executes Stop-in-Play for both hockey and basketball
  • Keeps vomitory curtains closed as necessary
  • Drops down the section aisle whenever a fight should occur
  • Executes promotions before, during or after the event such as seat stuffing
  • Checks for safety hazards and /or area defects in seating areas
  • Maintains open and smooth access routes throughout seating area
  • Assist with duplicate ticketing issues

Ticket Taker Duties:

  • Examines and ensures that the ticket scanner is functioning properly
  • Examines and scans or collects ticket or pass to verify authenticity
  • Monitors persons entering facility to ensure they possess a valid ticket and/or pass
  • Counts and records number of tickets collected when necessary
  • Inspects ticket equipment to ensure proper, safe and swift operations at facility entrances

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The employee should also have the following qualifications:
  • Applicant must be available to work nights, weekends and holidays.

Experience/Education:                      

  • High School diploma or General Education Degree (GED)
  • Preferred six months of customer service experience

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving-

  • Listens and gets clarification
  • Identifies and resolves problems in a timely manner
  • Organizational Support-
  • Follows policies and procedures
  • Follows instructions, responds to supervisor/management direction
  • Customer Service-
  • Anticipates needs and offers to help
  • Responds to requests for service and assistance
  • Responds promptly to customer needs
  • Treats patrons in a kind and courteous manner
  • Professionalism-
  • Approaches others in a tactful manner
  • Adapts to changes in the work environment
  • Is consistently at work on time

Other Skills and Abilities:

  • Be customer-service oriented, have a fan-friendly attitude and professional appearance at all times
  • Ability to read, speak, and write in English in order to:

- Read and understand written policies, procedures and rules
- Speak clearly with customers and with other employees
- Write up reports and/or incidents

  • Ability to multi-task
  • Ability to use a computer for scheduling purposes
  • Ability to use Guest Services related equipment such as scanners and flashlights
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Must be at least 18 years old

Physical Demands:

  • Position requires extensive mobility to walk and to stand for up to 6 hours without a set break
  • Position requires extensive mobility to walk up and down aisles and stairs for up to 6 hours per event, and to move quickly between floors
  • Position requires the ability to use hands and fingers to handle/ feel tickets and to hold signs;
  • Position requires the ability to walk, talk, and hear
  • Position requires the ability to lift and/or move up to 10-20 pounds
  • There are no set breaks; breaks are discretionary 

Work Environment:
Noise level in work areas is usually moderate, however, during events; the noise level may be loud
Employees must be able to work on evenings, weekends and holidays as required

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.   Medical documentation will be required to support any request for medical restrictions that impact job duties. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. What does Customer Service mean to you?
2. Monday - Friday, What time can you arrive to work?
3. Saturday and Sunday, What time can you arrive to work?
4. Were you referred by a current employee for this job? If yes, list the name of the employee (First and Last name) and the department in which they work.
5. In this position, you will be asked to walk, climb stairs, experience heights, see, hear, and talk for up to 6 hours without a break. Do you understand this?
6. As part of the interview process, you will be tested on your ability to walk, climb stairs, experience heights, see, hear, and talk. Do you understand this?
7. Do you understand that all scheduling will take place via email?
8. Are you at least 18 years of age?


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Facility Operations/Security/Event Management: Parking Operations
PT - Premium Parking Attendant - American Airlines Center (Dallas, TX)

Job Title: PT-Premium Parking Attendant

Department: Parking Services

Reports To: Parking Services Event Manager

Part-Time/Non Exempt

                       

** This position differs from the PT – Parking Attendant posting. This position requires 100% availability to work all event days, 10:00 am to approximately 5:00 pm, Monday – Friday only. A commitment to work all events days will be required upon offer. Please do not apply if you do not have daytime availability.

Summary: 

Greets patrons in a friendly and positive manner, collect parking fee and issue cash parking ticket, checks authorized name off list, and/or collects valid parking pass as guest enters the facility. Directs vehicles to available parking spaces and assists customers with questions within the parking lots and garages during events.

 

Essential Duties and Responsibilities: include the following, other duties may be assigned.

Greets each customer entering parking facility;

Collects revenues and issues cash parking tickets to cash parkers;

Collects parking passes from prepaid patrons;

Records names of parking patrons authorized to sign-in;

Checks name off list of guests on the authorized parking list;

Directs vehicles to the closest available parking space;

Assists patrons with questions;

Set ups and moves traffic cones, signs and barricades as necessary to control traffic in assigned area;

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

 

Experience/Education:

High school diploma or general education degree (GED) preferred but not required;

Cash handling experience required;

Parking experience preferred

Competencies:

To perform this job successfully, an individual should demonstrate the following competencies:

Communication Skills-

Speaks clearly, listens and gets clarification;

Demonstrates accuracy and thoroughness;

Writes clearly and informatively;

Able to read and interpret written information.

Work Ethic-

Is consistently at work on time;

Arrives at meetings and appointments on time;

Responds to request for service and assistance;

Follows instructions, responds to management direction;

Uses time efficiently.

Adaptability-

Adapts to changes in the work environment;

Able to deal with frequent change.

Safety and Security-

Observes safety and security procedures;

Reports potentially unsafe conditions

Customer Service-

Responds promptly to customer needs;

Responds to requests for service and assistance;

Treats patrons in a kind and courteous manner.

Problem Solving-

Listens to get clarification;

Identifies and resolves problems in a timely manner.

Professionalism-

Reacts well under pressure;

Approaches others in a tactful manner;

Adapts to changes in the work environment;

Organizational Support-

Follows policies and procedures;

Follows instructions, responds to management direction.

 

Other Skills and Abilities:

Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;

Ability to speak well to patrons and other employees;

Ability to read and comprehend simple instructions, short correspondence, and memos;

Ability to write simple correspondence;

Ability to add, subtract, multiply, and divide and count money and make change quickly; 

 

Physical Demands:

Position requires the ability to regularly stand for 4-6 hours in a period of time,

Position requires ability to walk, run and use hands to feel or handle, reach, talk and hear;

Position requires specific vision abilities:  close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Position requires the ability to lift and/or move up to 25 pounds as needed.

 

Work Environment:

The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;

Position requires working mornings, afternoons, evenings, weekends and holidays as required;

Position is exposed to fumes or airborne particles;

Position requires working near moving vehicles;

Position requires working in outdoor weather conditions, frequently being exposed to extreme temperatures. 

 

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS

Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.   Medical documentation will be required to support any request for medical restrictions that impact job duties. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am able to stand for up to six hours.
2. Yes/No: I am comfortable working outside in inclement weather conditions.
3. Yes/No: I have experience working in a parking services capacity.
4. Yes/No: I am at least 18 years old with a High School Diploma or equivalent.
5. Yes/No: I am able to pass both the required background check and drugscreen test.
6. Yes/No: I can work 10 am until approximately 5 pm Monday through Friday every week. If no, what hours can you work?
7. Yes/No: I understand that I will be working part time, monday through friday, 10 am through 5 pm, on event days only.


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