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American Airlines Center JOB OPPORTUNITIES


Current available jobs in Facility Operations/Security/Event Management:





Facility Operations/Security/Event Management: Maintenance
Kitchen Equipment Helper - American Airlines Center (Dallas, TX)

Job Title: PT-Kitchen Equipment Helper
Department: Operations
Reports To: HVAC Supervisor
Part-Time Variable

Position Overview:  
Performs preventative maintenance, predictive maintenance, reactive maintenance, minor repairs, and modifications to the commercial cooking, refrigeration and cookware washing equipment to ensure proper operation.

Essential Functions: include the following, other duties may be assigned.

  • Assists Kitchen Equipment Mechanic in all repairs and preventive maintenance tasks
  • Performs daily scheduled maintenance, documents and completes all preventive maintenance on all portable and fixed kitchen equipment working conditions
  • Assist with preventative, reactive and predictive maintenance schedules on all kitchen and concession stand equipment
  • Assist with diagnostic skills on operation, maintenance, and repair of all kitchen and concession stand equipment
  • Assists with inspections of kitchen equipment and related system components according to facility and manufacturers recommendations
  • Works efficiently and effectively between Center Operating Co. and Levy Restaurant employees and management to minimize down time, reduce operational expenses and to ensure the success of all events
  • Assists with work performed by outside contractors, inspects and verifies the work upon completion
  • Assists Maintenance and HVAC staff when necessary
  • Performs all other duties as required

Education / Qualifications:  

  • High School diploma or GED and 1 year of experience with commercial refrigeration and commercial cooking equipment or any equivalent combination of education and experience is required
  • EPA certification preferred on hire and required with 90 days of employment
  • Work experience in an arena, hotel or restaurant environment is preferred
  • Demonstrated ability to read blue prints, drawings, specifications and schematics
  • Must have knowledge of the tools and equipment necessary to perform repairs on concession/kitchen equipment
  • Knowledge of principles, practices and techniques of gas and refrigerant trade                 

Physical Demands / Work Environment: 

  • Ability to reach with hands and arms use hands to handle, or feel, stand, climb or balance and stoop, kneel, crouch, or crawl, walk and sit
  • Ability to lift and/or move up to 50 pounds while twisting and/or turning working at heights, and in close spaces, and frequent climbing of stairs and ladders
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
  • Able to work in confined spaces
  • Requires extensive mobility to walk and to stand for up to 7 hours without a set break
  • Requires extensive mobility to walk up and down aisles and stairs for up to 7 hours
  • Requires the above physical demands to be performed for the entire duration of each 7 hour shift.
  • The noise level in the work environment is moderate, however, during events the noise level may be loud
  • Required to work near moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat and risk of electrical shock
  • Must be able to work evenings, weekends, holidays and all shifts as required

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.   Medical documentation will be required to support any request for medical restrictions that impact job duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have a High School Diploma or General Education Degree
2. Yes/No: I am EPA Certified, or willing to become EPA Certified with 90 days of employment. Please indicate if you are currently EPA certified.
3. Yes/No: I am able to lift and/or move up to 50 pounds while twisting and/or turning working at heights, and in close spaces, and frequent climbing of stairs and ladders
4. Yes/No: I have been educated in and/or have experience with commercial refrigeration, cooking, and cookware washing equipment.


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Facility Operations/Security/Event Management: Event Operations/Management
Arena Event Coordinator - American Airlines Center (Dallas, TX)


 

Position Overview:

Coordinates, monitors and supervises execution of all arena and ancillary space events.  Oversees all event operational matters for the facilities major tenants (Dallas Stars, Dallas Mavericks) while taking into account the overall management of the facility and provides assistance to other departments to ensure facility readiness and post event operations.

Essential Functions: include the following, other duties may be assigned.

-Provides recommendations and supervises/monitors the facility’s event workflow for all departments including Food and Beverage, Operations, Parking, Guest Services and Security to ensure a successful event
-Conducts physical inspections of all areas of the facility to ensure accurate event setup and safety for patrons; stays current on all fire code and safety laws
-Creates detailed event memos and reports facility set up and client needs for events and recommends any changes necessary to reduce facilities expenses and increase event revenue
-Pursues client/tour information from other facilities/electronic means to gain insight and increase levels of customer service to tenants, guests, and promoters
-Assists Director of Events and Operations Manager in facility scheduling and event calendar maintenance for coordination of clients/tenants specific event requirements
-Coordinates procedures, budgets, sales and marketing input for special events and team use of arena and ancillary spaces
-Interacts with public and clients in areas of customer service, such as problem solving stressful conflicts under time constraints
-Prepares and understands event billing/revenue tracking
-Compiles and creates event estimates, contract composition/execution, insurance requirements and invoicing for all ancillary spaces, including AT&T Plaza and Woodall Rogers Plaza; with a critical eye for efficiency and profitability
-Acts as Manager on Duty in absence of any higher ranking personnel
-Serves as direct communication link with team representatives and promoters for coordination of client/tenant specific event requirements and decisions relating to these matters
-Coordinates and conducts site surveys for future events and attend event related meetings
-Utilizes AutoCad to build maps that comply with event needs and regulations while assisting facility Box Office in building event in ticketing
-Completes Event Recap of each event noting items of importance in consideration for future events by compiling input from tenant representatives, promoters and senior staff 
-Seeks input from tenant representatives and promoters on overall satisfaction of AAC facility and staff

Education/Qualifications:

-College Degree BS/BA, with two years of events production experience or any equivalent combination of education and experience in a facility with NBA and/or NHL franchise
-Must have experience manipulating AutoCad drawings
-Must have excellent verbal and written communication skills
-Must be detail oriented and act on their own initiative
-Must be a problem solver with the ability to think quickly and remain composed under pressure
-Must be confident and able to interact with people of various socioeconomic and educational backgrounds

The qualified individual personifies our core values of INTEGRITY, TEAMWORK, PASSION, and EXCELLENCE at all times.

Physical Demands/Work Environment:

-Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs for long periods of time and move quickly from one location to another as business dictates.
-Ability to lift and/or move up to 30 pounds
-The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
-Ability to respond on an immediate basis during normal business hours, after hours and on weekends via mobile phone is required. Company phone allowance is provided on bi-weekly basis as compensation for this job requirement; Employee must purchase mobile phone and service plan of their own choosing with responsibility for the repair and/or replacement of the phone.
-Employees with this phone access requirement are not restricted in their movement, location, and activities during off hours when they are not at work.
-Employees must be able to work on evenings, weekends and holidays as required.

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am available to work a flexible schedule, including regularly working nights, weekends, and holidays.
2. Yes/No: I have a Bachelor’s degree in related field; with preferable emphasis in sports management, hospitality, event planning.
3. Yes/No: I have at least two years of event coordination experience
4. Yes/No: I have experience coordinating events in a major market venue (NBA and/or NHL tenant). Please describe.
5. Please describe in one sentence your event planning experience with concerts and shows, etc.
6. Yes/No: I have experience with AutoCad.
7. Please describe your customer service philosophy.
8. Yes/No: I am a local candidate OR I can provide my own relocation. [Relocation assistance is not available.]


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