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Current available jobs in Facility Operations/Security/Event Management:





Facility Operations/Security/Event Management: Parking Operations
Parking Event Coordinator - American Airlines Center (Dallas, TX)

Summary:
Supervises part-time Parking Services staff and coordinates parking operations during events under the direction of the Parking Services Manager.

Supervisory Responsibilities:
Supervises Parking Lot Supervisors and Parking Attendants, and coordinates the use of parking spaces during events in accordance with organizational policies and procedures.

Essential Duties and Responsibilities: include the following, other duties may be assigned.
-Supervises all Parking personnel for efficient ingress and egress of guests and control of revenues and expenses;
-Trains staff in customer service and to follow company and departmental policies and proper procedures;
-Coordinates event set-up, and utilization of supplies for each event, and traffic flow during ingress and egress;
-Assigns parking staff their positions using event specific guidelines, per the instructions provided by the Parking Services Manager;
-Verifies deposits and change funds and that they are accurate and properly processed after each event;
-Maintains proper levels of all parking equipment and supplies such as: flashlights, scanners, radios, flags, etc.
-Reviews and maintains parking signs and directional signage throughout the property for appropriate event specific information;
-Conducts pre-event briefings to inform staff of event specific information and to inform/reinforce all company and departmental policies and procedures as directed by the Parking Ser vices Manager;
-Reviews parking areas for cleanliness and damages and notifies the Parking Services Manager of any necessary repairs; -Provides assistance to patrons and employees in a professional and courteous manner as needed;
-Coordinates employee parking and shuttle programs during events;

Qualifications:
-To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/Education:
-High School diploma or General Education degree required;
-Associates degree and /or four year degree preferred;
-Minimum of two years related experience and/or training or equivalent combination of education and experience;
-Minimum of two years of supervisory and/or parking industry experience required;
-Must hold valid Texas driver’s license and a good driving record.

Competencies:
-To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service-
-Determines traffic pattern and adjusts as needed;
-Identifies and resolves problems in a timely manner;
-Gathers and analyzes information skillfully;
-Develops alternative solutions;
-Works well in group problem solving situations;
-Manages difficult or emotional customer and/or employee situations;
-Responds to requests for service and assistance;

Communication-
-Shows respect and sensitivity for cultural differences;
-Speaks and writes clearly and informatively;
-Listens and gets clarification;
-Responds well to questions;
-Demonstrates group presentation skills;
-Able to read and interpret written information;

Management Skills-
-Promotes a harassment-free environment;
-Exhibits sound and accurate judgment;
-Makes timely decisions and supports and explains reasoning ;
-Plans for additional resources;
-Organizes other people and their tasks;
-Delegates work assignments;
-Takes responsibility for subordinates' activities; Continually works to improve supervisory skills; Demonstrates accuracy and thoroughness;
-Ability to deal with frequent change, delays, or unexpected events.
-Ability to handle multiple tasks simultaneously; Professionalism-
-Arrives at work, meetings and appointments on time;
-Responds promptly to customer needs;
-Follows instructions, responds to management direction;
-Maintains confidentiality;
-Treats people with respect and inspires the trust of others;
-Upholds organizational values;
-Focuses on solving conflict, not blaming;
-Mobilizes others to fulfill the vision;
-Provides vision and inspiration to peers and subordinates;
-Effectively influences actions and opinions of others;
-Accepts feedback from others;
-Ability to resolve customer concerns expeditiously and independently;

Organizational Support-
-Follows policies and procedures;
-Completes administrative tasks correctly and on time; Supports organization's goals and values;
-Sets and achieves challenging goals;
-Completes tasks on time or notifies appropriate person with for an alternate plan.

Other Skills and Abilities:
-Fan-friendly attitude, strong customer-service skills and professional appearance at all times;
-Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;
-Ability to write routine reports and correspondence;
-Ability to speak effectively before groups of customers and/or employees of the organization.

Physical Demands:
-Ability to regularly stand, walk, sit, use hands to handle or feel, talk, hear and climb stairs.
-Position requires specific vision abilities: close vision, distance vision, color vision, peripheral vision and ability to adjust focus.
-Ability to lift up to 25 pounds as needed.

Work Environment:
-The noise level in the work environment is usually moderate, however, the noise level may be loud.
-Employees must be able to work days, evenings, weekends and holidays as required.
-Position requires working near moving mechanical parts occasionally;
-Position requires working in outdoor weather conditions, as needed.

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I have a High School diploma or General Education degree that is required.
2. Yes/No I have a Minimum of two years related experience and/or training or equivalent combination of education and experience.
3. Yes/No I have a Minimum of two years of supervisory and parking industry experience that is required.
4. Yes/No I am an internal applicant and I understand that I will need to complete an internal application and meet the minimum qualifications to be considered for an interview for this open position.
5. Yes/No I am able to pass a drug screen test and background check with no prior felony convictions.
6. Yes/No: Monday - Friday, during an event that I am scheduled to work, I can begin work between 3:30 pm and 4:00 pm.
7. Yes/No: On weekends, I am available to work a day time event.
8. Yes/No: On weekends, I am available to work a late afternoon or evening event.


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Facility Operations/Security/Event Management: Parking Operations
Vault Auditor - American Airlines Center (Dallas, TX)

Job Title: PT-Vault Auditor
Department: Parking
Reports To: Parking Services Event Manager
Part-Time

Summary:
Responsible for all revenues, cash tickets, parking passes and supplies in the Checkout Room and Vault room.

Essential Duties and Responsibilities: include the following, other duties may be assigned:

General Duties:
Answers parking hotline and assist callers
Coordinates radio calls to office from managers and supervisors

Checkout Room duties:
Assigns parking attendants their assigned positions per manager’s instructions,
Upon return of supplies by parking attendants, auditors must verify all items returned, i.e.(radios, scanners, raincoats, etc.)
Counts all revenues and records Cashier Report and deposit bag,
Verifies amount in change fund bag and gives deposit and change fund to Vault Room Auditors for verification,
Verifies attendant’s name, counter numbers and all necessary information on the completed cashier report,
Records sold ticket numbers and calculates amount of revenue that should have been collected. Compares this number to the actual cash drop,
Reports all overages and shortages to a manager immediately,
Prepares cash boxes for next event when necessary,
Coordinates guest assist calls, such as jump-starts and lockouts,
Collects radios and other supplies from Police Officers, supervisors and lot attendants after event.

Vault Room duties:
Gives change as needed at window,
Verifies money in deposit bag is as stated on deposit bag and verifies amounts in change fund bags are correct and exchanged for correct denominations,
Records deposit bag # and amount of deposit on deposit log,
Verifies the total change fund is correct;
Once all revenues are verified and recorded, prepares deposit slip and places all revenues in deposit bag,
Reports any variances to manager immediately,
Drops deposit and change funds in safe with Manager present.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Education and/or Experience:
High School degree/GED required;
Minimum of 6 months to one year of previous cashier /money revenue experience, preferably in a medium to large sized facility such as a grocery store cash room, banking or parking companies
Previous experience with some type of money counting machine (ex-Cummings)
Strong Communication skills (phone and customers)

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem solving-
Listens and gets clarification;
Identifies and resolves problems in a timely manner
Organizational Support-
Follows policies and procedures,
Follows instructions, responds to management direction
Adheres and promotes all legal, safety and security policies and procedures.
Communication Skills-
Ability to work in diverse work environment,
Responds promptly to customer needs,
Professionalism-
Is consistently at work on time.
Works ethically and with integrity 

Other Skills and Abilities:
Ability to respond effectively to the most sensitive inquiries or complaints
Ability to figure simple mathematical problems

Physical Demands:
Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms,
Ability to lift and/ or move up to 25 pounds;
Specific vision abilities required by this job include close vision and distance vision.

Work Environment:
The noise level in the work environment is usually moderate, however, during events, the noise level may be loud.
Must be flexible to work evening shifts (5:00pm until midnight)

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/ No: I High School Degree/GED (required).
2. Yes/No: I have a minimum of 6 months to one year of previous cashier /money revenue experience, preferably in a medium to large sized facility such as a grocery store cash room, banking or parking companies.
3. Yes/No: I have previous experience with some type of money counting machine (ex-Cummings).
4. Yes/No: I have strong communication skills via phone and customers.
5. Yes/No: I am an internal applicant and I understand that I will need to complete an internal application and meet the minimum qualifications to be considered for an interview for this open position.
6. Yes/No: I am able to pass a drug screen test and background check with no prior felony convictions.


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Facility Operations/Security/Event Management: Parking Operations
Parking Lot Supervisor - American Airlines Center (Dallas, TX)

Job Title: PT- Lot Supervisor
Department: Parking Services
Reports To: Parking Services Event Supervisor
Part-time

Summary:
Supervises parking attendants and coordinates traffic flow during events, under the direction of the Parking Event Supervisor.

Supervisory Responsibilities:
Supervise Parking attendants and traffic flow during events, in accordance with the organization's policies and procedures, and follows applicable laws.

Essential Duties and Responsibilities: include the following, other duties may be assigned.
Insures financial accountability and maximization of parking revenues;
Serves as liaison for all guest related parking questions and concerns;
Assists with implementation monitoring of emergency preparedness plans and procedures;
Assigns, trains, and directs the work of Parking Attendants;
Assists in the planning, monitoring, and coordination of vehicular and pedestrian traffic flow;
Resolves problems as they arise and assists in planning to avoid future problems;

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Education and/or Experience:
High school diploma or a general education degree;
Minimum of One year related experience and/or training;

Must hold valid Texas driver’s license and good driving record;
Supervisory experience a plus;

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability-
Able to deal with frequent change;
Adapts to changes in the work environment;
Communicates changes effectively; Safety and Security-
Observes safety and security procedures;
Reports potentially unsafe conditions;
Business Acumen-
Works within approved budget;
Follow policies and procedures;
Completes administrative tasks correctly and on time. Management Skills-
Delegates work assignments, matches the responsibility to the person;
Shows respect and sensitivity for cultural differences;
Treats people with respect;

Communication Skills-
Speaks and writes clearly and informatively;
Shows respect and sensitivity for cultural differences;
Listens and gets clarification;
Demonstrates group presentation skills;
Writes clearly and informatively;
Able to read and interpret written information;
Professionalism-
Is consistently at work on time;
Arrives at meetings and appointments on time;
Responds promptly to customers needs;
Follows instructions, responds to management direction;
Maintains confidentiality;
Demonstrates accuracy and thoroughness.

Other Skills and Abilities:
Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
Ability to resolve customer concerns expeditiously and independently;
Ability to handle multiple tasks simultaneously;
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public;
Ability to calculate figures and handle money in a safe and secure manner;
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;

Physical Demands:
Position requires the ability to stand, sit, walk, talk, hear, reach with hands and arms, stoop, kneel, crouch, or crawl and climb stairs;
Position requires the ability lift and/or move up to 25 pounds;
Position requires specific vision abilities: close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

Work Environment:
The noise level in the work environment is usually moderate, however; during events, the noise level may be loud;
Position is regularly exposed to outside weather conditions and extreme heat;
Position is regularly exposed to fumes or airborne particles and extreme cold.

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS

Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accomodation.  Medical documentation will be required to support any request for medical restrictions that impact job duties.



 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have a High school diploma or a general education degree.
2. Yes/ No: I have a minimum of One year related experience and/or training.
3. Yes/No: I have had Supervisory experience, which is a plus.
4. Yes/No: I am an internal applicant and I understand that I will need to complete an internal application and meet the minimum qualifications to be considered for an interview for this open position.
5. Yes/No: I am able to pass a drug screen test and background check with no prior felony convictions.


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Facility Operations/Security/Event Management: Parking Operations
Parking Attendant- Part Time - American Airlines Center (Dallas, TX)

Job Title: PT-Parking Attendant
Department: Parking Services
Reports To: Parking Services Event Manager
Part-Time

Summary:
Directs vehicles to available parking spaces and assists customers with questions within the parking lots and garages during events. Greets patrons and collects parking fees and/or passes as they enter the facility.

Essential Duties and Responsibilities: include the following, other duties may be assigned.
Direct vehicles to the closest available parking space;
Greet each customer entering parking facility;
Collect revenues and issue parking tickets to cash parker;
Collect parking passes from prepaid patrons;
Records names of parking patrons authorized to sign-in;
Assist patrons with questions;
Set up and move traffic cones and barricades to control traffic in assigned area;

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/Education:
High school diploma or general education degree (GED) preferred but not required.

Competencies:
To perform this job successfully, an individual should demonstrate the following competencies:
Communication Skills-
Speaks clearly, listens and gets clarification;
Demonstrates accuracy and thoroughness;
Writes clearly and informatively;
Able to read and interpret written information.
Work Ethic-
Is consistently at work on time;
Arrives at meetings and appointments on time;
Responds to request for service and assistance;
Follows instructions, responds to management direction;
Uses time efficiently.
Adaptability-
Adapts to changes in the work environment;
Able to deal with frequent change. Safety and Security-
Observes safety and security procedures;
Reports potentially unsafe conditions
Customer Service-
Responds promptly to customer needs;
Responds to requests for service and assistance;
Treats patrons in a kind and courteous manner.
Problem Solving-
Listens to get clarification;
Identifies and resolves problems in a timely manner.
Professionalism-
Reacts well under pressure;
Approaches others in a tactful manner;
Adapts to changes in the work environment;
Is consistently at work on time.
Organizational Support-
Follows policies and procedures;
Follows instructions, responds to management direction.

Other Skills and Abilities:
Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
Ability to speak well to patrons and other employees;
Ability to read and comprehend simple instructions, short correspondence, and memos;
Ability to write simple correspondence;
Ability to add, subtract, multiply, and divide and count money and change quickly;
Ability to speak Spanish is preferred, but not required;
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Physical Demands:
Position requires the ability to regularly stand for extended periods of time, walk, use hands to feel or handle, reach, talk and hear;
Position requires the ability to lift and/or move up to 25 pounds as needed.

Work Environment:
The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
Position requires working on evenings, weekends and holidays as required;
Position is exposed to fumes or airborne particles;
Position requires working in outdoor conditions, as needed.
Position requires working near moving vehicles;
Position requires working in outdoor weather conditions, frequently being exposed to extreme temperatures.

AMERICANS WITH DISABILITIES ACT-JOB ACCOMMODATION REQUESTS

Any individual who requests a job accomodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.  Medical documentation will be required to support any request for medical restrictions that impact job duties.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am able to stand for up to six hours.
2. Yes/No: I am comfortable working outside in inclement weather conditions.
3. Yes/No: I have experience working in a parking services capacity.
4. Yes/No: I am at least 18 years old with a High School Diploma or equivalent.
5. Yes/No: I am able to pass both the required background check and drugscreen test.
6. Yes/No: Monday - Friday, during an event that I am scheduled to work, I can begin work between 4:00 pm and 4:30 pm.
7. Yes/No: On weekends, I am available to work a day time event.
8. Yes/No: On weekends, I am available to work a late afternoon or evening event.
9. Yes/No: Out of a 7-day week, I am able to work a minimum of 5 days.


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