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American Airlines Center JOB OPPORTUNITIES


Current available jobs in Facility Operations/Security/Event Management:





Facility Operations/Security/Event Management: Parking Operations
Parking Attendant- Part Time - American Airlines Center (Dallas, TX)

Job Title: PT-Parking Attendant
Department: Parking Services
Reports To: Parking Services Event Manager
Part-Time

Summary:
Directs vehicles to available parking spaces and assists customers with questions within the parking lots and garages during events. Greets patrons and collects parking fees and/or passes as they enter the facility.

Essential Duties and Responsibilities: include the following, other duties may be assigned.
Direct vehicles to the closest available parking space;
Greet each customer entering parking facility;
Collect revenues and issue parking tickets to cash parker;
Collect parking passes from prepaid patrons;
Records names of parking patrons authorized to sign-in;
Assist patrons with questions;
Set up and move traffic cones and barricades to control traffic in assigned area;

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/Education:
High school diploma or general education degree (GED) preferred but not required.

Competencies:
To perform this job successfully, an individual should demonstrate the following competencies:
Communication Skills-
Speaks clearly, listens and gets clarification;
Demonstrates accuracy and thoroughness;
Writes clearly and informatively;
Able to read and interpret written information.
Work Ethic-
Is consistently at work on time;
Arrives at meetings and appointments on time;
Responds to request for service and assistance;
Follows instructions, responds to management direction;
Uses time efficiently.
Adaptability-
Adapts to changes in the work environment;
Able to deal with frequent change. Safety and Security-
Observes safety and security procedures;
Reports potentially unsafe conditions
Customer Service-
Responds promptly to customer needs;
Responds to requests for service and assistance;
Treats patrons in a kind and courteous manner.
Problem Solving-
Listens to get clarification;
Identifies and resolves problems in a timely manner.
Professionalism-
Reacts well under pressure;
Approaches others in a tactful manner;
Adapts to changes in the work environment;
Is consistently at work on time.
Organizational Support-
Follows policies and procedures;
Follows instructions, responds to management direction.

Other Skills and Abilities:
Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
Ability to speak well to patrons and other employees;
Ability to read and comprehend simple instructions, short correspondence, and memos;
Ability to write simple correspondence;
Ability to add, subtract, multiply, and divide and count money and change quickly;
Ability to speak Spanish is preferred, but not required;
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Physical Demands:
Position requires the ability to regularly stand for extended periods of time, walk, use hands to feel or handle, reach, talk and hear;
Position requires the ability to lift and/or move up to 25 pounds as needed.

Work Environment:
The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
Position requires working on evenings, weekends and holidays as required;
Position is exposed to fumes or airborne particles;
Position requires working in outdoor conditions, as needed.
Position requires working near moving vehicles;
Position requires working in outdoor weather conditions, frequently being exposed to extreme temperatures.

AMERICANS WITH DISABILITIES ACT-JOB ACCOMMODATION REQUESTS

Any individual who requests a job accomodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.  Medical documentation will be required to support any request for medical restrictions that impact job duties.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am able to stand for up to six hours.
2. Yes/No: I am comfortable working outside in inclement weather conditions.
3. Yes/No: I have experience working in a parking services capacity.
4. Yes/No: I am at least 18 years old with a High School Diploma or equivalent.
5. Yes/No: I am able to pass both the required background check and drugscreen test.
6. Yes/No: Monday - Friday, during an event that I am scheduled to work, I can begin work between 4:00 pm and 4:30 pm.
7. Yes/No: On weekends, I am available to work a day time event.
8. Yes/No: On weekends, I am available to work a late afternoon or evening event.
9. Yes/No: Out of a 7-day week, I am able to work a minimum of 5 days.


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Facility Operations/Security/Event Management: Conversion Crew
Part Time - Operations Hydraulic Operator - American Airlines Center (Dallas, TX)

Job Title:  PT-Ops Hydraulic Operator                               

Department:  Operations                                                      

Reports To: Conversion Supervisor

Non-Exempt / Part-Time                                                      

 

Summary:  

Assists with the daily functions of the operations department, specifically in the set-up and conversion of the Center for various events, including multiple and varied tasks from the selection below. Responsible for the operations of the Hydraulic equipment as directed by Conversion Supervisor.

Essential Duties and Responsibilities: include the following, other duties may be assigned.

  • Performs Set-up and conversion of arena for various events in adherence to event schedule and tenant contractual specifications and requirements;
  • Assists other trade personnel in making various repairs to facility;
  • Operates equipment and heavy machinery as needed for proper facility operation
  • Operate hydraulics to move seating sections as directed by Conversion Supervisor.
  • Communicate issues with equipment to proper people.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The employee should have the following qualifications:

  • High level of mechanical skill
  • Knowledge and experience with Hydraulic systems
  • Be able to follow instructions, see hand signals, and communicate with others.
  • Be able to detect mechanical problems and repair the problem immediately without assistance.
  • Knowledge, use, and care of power tools and hand tools.

Experience/Education:                                                          

  • High school diploma or general education degree (GED);
  • Minimum of 1 year experience with hydraulic systems or other heavy machinery
  • Minimum of 1 year related experience or training; or equivalent combination of education and experience.

 Competencies:

  • To perform the job successfully, an individual should demonstrate the following competencies:

 Problem Solving-

  • Listens and gets clarification;
  • Identifies and resolves problems in a timely manner.

Organizational Support-

  • Follows policies and procedures;
  • Follows instructions, responds to management direction.
  • Observes safety and security procedures;
  • Follows instructions, responds to management direction;
  • Commits to long hours of work when necessary to reach goals.

Project Management-

  • Complete projects on time;
  • Asks for and offers help when needed.
  • Meets productivity standards; completes work in timely manner;
  • Completes tasks on time or notifies appropriate person with an alternate plan.

Professionalism-

  • Approaches others in a tactful manner;
  • Adapts to changes in the work environment;
  • Is consistently at work on time;
  • Demonstrates accuracy and thoroughness;
  • Adapts to changes in the work environment;
  • Is consistently at work and on time; ensures work responsibilities are covered when absent;
  • Arrives at meetings and appointments on time.

 Other Skills and Abilities:

  • Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
  • Knowledge of hand-held tools and power tools;
  • Ability to work under tight time constraints,
  • Ability to lift heavy loads in various weather conditions; knowledge of assembly and maintenance practices of hockey, basketball, and concert set-up;
  • Ability to work in various size spaces.

Physical Demands:

  • Position requires the ability to walk, use hands to handle or feel, stoop, kneel, crouch, crawl, reach with hands and arms, climb or balance;
  • Position requires the ability to lift and/or move up to 60 pounds;
  • Ability to perform job duties on ice.
  • Specific vision abilities required by this job include close vision, distance vision and depth perception.
  • Position requires a high to moderate level of hand/eye coordination.

Work Environment:

  • The noise level in the work environment is usually moderate, however, during events; the noise level may be loud.  Employees must be able to work on evenings, weekends and holidays as required.

AMERICANS WITH DISABILITIES ACT-JOB ACCOMMODATION REQUESTS

Any individual who requires a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.  Medical documentation will be required to support any request for medical restrictions that impact job duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a High school diploma or general education degree (GED)?
2. Yes/No: Do you have at least 1 year of experience with hydraulic systems or other heavy machinery?
3. Yes/No: Are you able to detect mechanical problems and repair the problem without assistance?
4. Yes/No: Do you have the ability to work under tight time constraints?
5. Yes/No: Can you work nights, weekends, holidays, overnight, and be on call?
6. Yes/No: I currently work at the American Airlines Center - please list your current department.


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