Facility Operations/Security/Event Management: Parking Operations

Job Title: PT-Parking Attendant
Department: Parking Services
Reports To: Parking Services Event Manager
Part-Time

Summary:
Directs vehicles to available parking spaces and assists customers with questions within the parking lots and garages during events. Greets patrons and collects parking fees and/or passes as they enter the facility.

Essential Duties and Responsibilities: include the following, other duties may be assigned.
Direct vehicles to the closest available parking space;
Greet each customer entering parking facility;
Collect revenues and issue parking tickets to cash parker;
Collect parking passes from prepaid patrons;
Records names of parking patrons authorized to sign-in;
Assist patrons with questions;
Set up and move traffic cones and barricades to control traffic in assigned area;

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/Education:
High school diploma or general education degree (GED) preferred but not required.

Competencies:
To perform this job successfully, an individual should demonstrate the following competencies:
Communication Skills-
Speaks clearly, listens and gets clarification;
Demonstrates accuracy and thoroughness;
Writes clearly and informatively;
Able to read and interpret written information.
Work Ethic-
Is consistently at work on time;
Arrives at meetings and appointments on time;
Responds to request for service and assistance;
Follows instructions, responds to management direction;
Uses time efficiently.
Adaptability-
Adapts to changes in the work environment;
Able to deal with frequent change. Safety and Security-
Observes safety and security procedures;
Reports potentially unsafe conditions
Customer Service-
Responds promptly to customer needs;
Responds to requests for service and assistance;
Treats patrons in a kind and courteous manner.
Problem Solving-
Listens to get clarification;
Identifies and resolves problems in a timely manner.
Professionalism-
Reacts well under pressure;
Approaches others in a tactful manner;
Adapts to changes in the work environment;
Is consistently at work on time.
Organizational Support-
Follows policies and procedures;
Follows instructions, responds to management direction.

Other Skills and Abilities:
Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times;
Ability to speak well to patrons and other employees;
Ability to read and comprehend simple instructions, short correspondence, and memos;
Ability to write simple correspondence;
Ability to add, subtract, multiply, and divide and count money and change quickly;
Ability to speak Spanish is preferred, but not required;
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Physical Demands:
Position requires the ability to regularly stand for extended periods of time, walk, use hands to feel or handle, reach, talk and hear;
Position requires the ability to lift and/or move up to 25 pounds as needed.

Work Environment:
The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
Position requires working on evenings, weekends and holidays as required;
Position is exposed to fumes or airborne particles;
Position requires working in outdoor conditions, as needed.
Position requires working near moving vehicles;
Position requires working in outdoor weather conditions, frequently being exposed to extreme temperatures.

AMERICANS WITH DISABILITIES ACT-JOB ACCOMMODATION REQUESTS

Any individual who requests a job accomodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.  Medical documentation will be required to support any request for medical restrictions that impact job duties.