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American Airlines Center JOB OPPORTUNITIES

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Information Technology : Network Administration/Services
IT Network Technician (Part-Time) - American Airlines Center (Dallas, TX)

American Airlines Center is one of the nation’s top arenas. Since openings its doors in 2001, American Airlines Center has been setting the precedent for sporting and live entertainment events. Bringing in a variety of big name shows and housing both the Dallas Mavericks and the Dallas Stars.

At American Airlines Center, we value our employees and what they bring to the company, but more importantly to the guest experience. We are seeking an energetic and customer service oriented part-time IT Network Technician to join our IT team. The IT Network Technician will provide network support during facility events to operational computer networks.


  • Assemble and configure computers, printers, peripherals, network components and associated services for deployment
  • Configure, install and maintain basic network operations, including assembly of network hardware, installation of software and firmware components and provide assistance to the network administrator
  • Perform continuous network troubleshooting to isolate, prevent and as required, diagnose network problems and anomalies
  • Provide users with network technical support and respond to trouble tickets generated by users
  • Provide support for point-of-sales hardware and software O/S
  • Respond to needs and questions of users concerning their access of network resources
  • Advanced abilities to diagnose application errors, operate in a multi level fiber/copper network distribution with multitasking applications
  • Documents all work

Education / Qualifications:

  • High School diploma or GED
  • Microsoft Certified Professional- Windows Server 2003 is required plus three years directly related experience or the equivalent combination of experience, training and/or education
  • Working knowledge of Windows Active Directory, Windows XP Professional OS, Windows 7 OS, MS Office Suite, DNS, WINS, DHCP, TCP/IP
  • Must be able to work nights and weekends with a flexible schedule
  • Must be customer-service oriented, have a fan-friendly attitude and professional appearance at all times
  • Knowledge of the tools, equipment and materials common to the data network distribution trades

Physical Demands/Work Environment

  • While performing the duties of this job, the employee is regularly required to walk and climb stairs
  • Ability to perform physical duties of employment including, but not limited to lifting 50 lbs while twisting and turning, working at heights and frequent climbing of stairs and ladders
  • The noise level in the work environment is moderate, however, during events the noise level may be loud
  • Employees must be able to work evenings, weekends and holidays as required

Americans with Disabilities Act - Job Accommodation Requests

Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

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