American Airlines Center Open Jobs

24/7 Security Officer Part-Time - American Airlines Center (Dallas, TX)

Mon, 12 May 2008 13:08:00 EST

Responsible for upholding the integrity of the facility and correct any guests, clients and employees acting outside the facility rules and regulations. Essential Duties and Responsibilities: include the following, other duties may be assigned. Enforces and uphold integrity of the facility and the event; Monitors entry and exit points and door access to all specific areas of the Center, Proper screening of metal detectors, bag checks and wanding, Provides security escorts per events requirements; Performs routine search procedures and entrances and exits; Ensures that no prohibited items or behavior are tolerated at the Center; Greets and directs guests to seating and services; Maintains open and smooth access routes throughout seating and concourse areas; Receives and acts on complaints from guests, clients and employees according to established policies and procedures, Enforces TABC policies and procedures throughout the facility; Follow all rules and regulations as outlined in the policies and procedures manual, Aid in direction of orderly evacuation of building, Monitors and maintains door access control systems Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Education and/or Experience: High school diploma/GED Minimum of six months recent security experience, Level One Security License ce... Read More...

Assistant Manager / Public Safety - American Airlines Center (Dallas, TX)

Fri, 31 Oct 2008 13:53:00 EST

Job Title: Assistant Manager, Public Safety Department: 24/7 Security Reports To: Public Safety Manager Classification: EX02 Summary: Assists the department Manager in the responsibility of the daily supervision of the 24-Hour Security Department. Responsible for the management and direction of Security Supervisors. Acts as primary point-of-reference for all security issues and ensures the daily protection and safety of AAC property, employees and patrons. Essential Duties and Responsibilities: include the following but other duties may be assigned: • Assists in the supervision of all aspects of 24-hour security for American Airlines Center while ensuring that the department is running efficiently according to policies and procedures. • Reviews the weekly Guard schedule to insure all posts are filled and staffing needs are met in accordance with operational specifications and internal event priorities; • Communicates all activity and alerts to the entire security staff; copies and distributes memos to security staff as required. • Ensures security staff completes incident reports and daily log reports in an accurate, detailed, and timely manner; and responds to all alarms and conducts investigations on incidents that occur at AAC. • Develops post instructions, policies/procedures, and programs to consistently schedule and train all 24/7 security staff, address complaints, and resolve problems. • Acts in the capacity of a guard... Read More...

Assistant Merchandise Manager - American Airlines Center (Dallas , Texas)

Fri, 26 Sep 2008 16:17:00 EST

Job Title: Assistant Merchandise Manager Department: Retail Sales Reports To: Retail Merchandise Manager Classification: Exempt Pay Grade: EX04 Summary : Develops, creates and oversees all retail warehouse operations, procedures and processes. Establishes guidelines of warehouse operations criteria, including skewing management, updating sales reports regarding inventory, and engaging in customer service. Supervisory Responsibilities: Supervises Warehouse Supervisor and 6 -10 part-time warehouse staff. Essential Duties and Responsibilities: and other duties as assigned; Strong grasp of mathematical concepts and distribution skills; Oversees training of all new warehouse personnel, including processes and procedures assistance as pertaining to warehouse inventory. Develops long range plans and programs regarding inventory control Assists in developing and maintaining effective Inventory and Revenue Control systems insuring minimal loss of merchandise; Balances inventory and makes inventory decisions such as merchandise placement to optimize sales; Maintains an accurate, up-to-date inventory control system on all physical merchandise on a daily basis; Produces daily reports on receipts, lost sales and other transactions on a day to day basis; Maintains a perpetual inventory system ensuring the inventory is completely counted twice a year for the Mavericks and quarterly for the Stars; Assists Finance department with internal audits. 3rd Party Duties an... Read More...

Retail Store Supervisor - American Airlines Center (Dallas, TX)

Fri, 07 Nov 2008 14:44:00 EST

Job Title: Retail Store Supervisor Department: Retail Sales Reports To: Retail Merchandise Manager Classification: Exempt Pay Grade: EX02 Summary : Develops, implements and oversees all aspects of the retail stores selling operations. Establishes and maintains all space and location plans. Position is responsible for the proper SKU balance and stock levels in all nine merchandise locations. Motivates, trains and develops each merchandise sales team in order to maximize sales performance and customer service skills. Supervisory Responsibilities: Supervises 100 part-time Sales Associates and 4 part-time Senior Sales Associates. Essential Duties and Responsibilities: and other duties as assigned; Supervises, trains and schedules 45-50 associates necessary to staff store for daily operations and team events, Insures store and merchandise are kept in a clean and orderly fashion, including switchover between events; Identifies fast and slow selling items and provides feedback to Merchandise Manager accordingly; Insures that cashiers are properly trained in cash handling, inventory controls, loss prevention, customer service and product delivery; Designs and builds store displays to maximize sales opportunities; Handles all non-routine and sensitive customer concerns; Implements necessary systems to insure store inventory and contents are protected at all times; Responsible for all aspects of retail store financial reports and controls; Conducts event specifi... Read More...

Internship Notification

Tue, 18 Sep 2007 16:55:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of internships with the American Airlines Center as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile

Future Notification Only

Tue, 18 Sep 2007 16:54:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions with the American Airlines Center as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile

Box Office-Ticket Seller - American Airlines Center (Dallas, TX)

Thu, 17 Jul 2008 17:55:00 EST

Sells admission tickets and disperses will call tickets for the American Airlines Center box office. Essential Duties and Responsibilities: include the following, other duties may be assigned. Sells admission tickets from automated ticketing system; Accepts payment and makes change before giving tickets to the patron; Answers questions concerning events, tickets, schedules, and gives information concerning coming attractions; Hands out will call tickets after verifying the patrons photo identification; Balances cash and receipt drawer with manager at the end of each shift; Answers telephone as assigned; Adheres to all Ticket Seller policies and procedures; Provides courteous and professional customer service. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Experience/Education: High school diploma/GED; Ticketmaster knowledge preferred but not required; 6 months work related experience and/or training or equivalent combination of education and experience; Bilingual a plus. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Customer Service- Responds promptly to customer needs; Responds to requests for service and assistance; Treats patrons in a kind and courteous manner. Problem Solving- Listens to get clarification; Identifies and resolves problems i... Read More...

Maintenance Electrician - American Airlines Center (Dallas, TX)

Fri, 31 Oct 2008 14:14:00 EST

Job Title: Maintenance Electrician Department: Operations Reports To: Master Electrician Classification: Non-exempt PayGrade: NE 12 Summary: Inspects, repairs, coordinates, installs, modifies and maintains electrical-systems and electrical and mechanical equipment to ensure continuous proper operation at facility. Essential Duties and Responsibilities: include the following, other duties may be assigned. Performs and documents preventive maintenance on all electrical systems, control systems, and vertical transportation control systems to assure excellent working conditions and compliance to all applicable codes; Maintains all electrical circuitry and equipment in excellent working condition; including but not limited to stationary and moving equipment normally involved in the operation of a large multi use facility; Assists other trade personnel in making various repairs in the arena; Performs operation of facility equipment and heavy machinery as required for facility operation; Provides emergency repairs to arena equipment during event operations to ensure the success of the event; Coordinates and supervises contractors and vendors performing electrical or electronic work in the facility. Utilizes CMSS system to include interpreting/prioritizing work orders, performing work requested and completing work orders per instruction Programming and troubleshooting knowledge of PCL based control systems. Working knowledge of Security (CCTV) and Fire systems; Mai... Read More...

Parking Attendant - American Airlines Center (Dallas, TX)

Mon, 07 Jul 2008 16:48:00 EST

Directs vehicles to available parking spaces and assists customers with questions within the parking lots and garages during events. Greets patrons and collects parking fees and/or passes as they enter the facility. Essential Duties and Responsibilities: include the following, other duties may be assigned. Direct vehicles to the closest available parking space; Greet each customer entering parking facility; Collect revenues and issue parking tickets to cash parker; Collect parking passes from prepaid patrons; Records names of parking patrons authorized to sign-in; Assist patrons with questions; Set up and move traffic cones and barricades to control traffic in assigned area; Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Experience/Education: High school diploma or general education degree (GED) preferred but not required. Competencies: To perform this job successfully, an individual should demonstrate the following competencies: Communication Skills- Speaks clearly, listens and gets clarification; Demonstrates accuracy and thoroughness; Writes clearly and informatively; Able to read and interpret written information. Work Ethic- Is consistently at work on time; Arrives at meetings and appointments on time; Responds to request for service and assistance; Follows instructions, responds to management direction... Read More...

Parking Lot Supervisor - American Airlines Center (Dallas, TX)

Thu, 16 Oct 2008 16:21:00 EST

Job Title: PT- Lot Supervisor Department: Parking Services Reports To: Parking Services Event Supervisor Part-time Summary: Supervises parking attendants and coordinates traffic flow during events, under the direction of the Parking Event Supervisor. Supervisory Responsibilities: Supervise Parking attendants and traffic flow during events, in accordance with the organization's policies and procedures, and follows applicable laws. Essential Duties and Responsibilities: include the following, other duties may be assigned. Insures financial accountability and maximization of parking revenues; Serves as liaison for all guest related parking questions and concerns; Assists with implementation monitoring of emergency preparedness plans and procedures; Assigns, trains, and directs the work of Parking Attendants; Assists in the planning, monitoring, and coordination of vehicular and pedestrian traffic flow; Resolves problems as they arise and assists in planning to avoid future problems; Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Education and/or Experience: High school diploma or a general education degree; Minimum of One year related experience and/or training; Supervisory experience a plus; Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Adaptability- ... Read More...

Traffic Coordinator - American Airlines Center (Dallas, TX)

Thu, 16 Oct 2008 16:36:00 EST

Job Title: PT- Traffic Coordinator Department: Parking Services Reports To: Parking Event Manager Part-Time Summary: Set up traffic and parking controls and signage prior to events and store away all items after each event. Assist guests with vehicle problems, such as jump-start, lock out, etc. Clean parking facilities as needed. Essential Duties and Responsibilities: including the following, other duties may be assigned. Place traffic cones, barricades, signs, and all traffic control devices in their proper location for ingress; Place traffic cones, barricades, signs, and all traffic control devices in their proper location for egress; After the event store all cones, barricades, signs, and other traffic control devices in their proper location; Assist guests when they need help with a jumpstart, or keys are locked in their car; Pick up trash and sweep lots, driveway and sidewalks as needed; Repair barricades and equipment as needed; Clean elevators and escalators as needed; Assist with traffic during event; Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Experience/Education: High school degree or GED and/or 6 months related experience and/or training; equivalent combination of education and training. Experience with unlocking and jump starting automobiles Competencies: To perform the job successfully, an individual... Read More...