American Airlines Center Open Jobs

Administrative Assistant/Receptionist - American Airlines Center (Dallas, TX)

Tue, 03 Nov 2009 11:24:23 EST

Job Title: Administrative Assistant/Receptionist Department: Operations Reports To: Facilities Manager Status: Non Exempt Pay Grade: NE07 Summary: Supports the operational staff of the AAC facility. Answers calls and transfers them to their appropriate destinations. Reserves conference rooms for general meetings. Essential Duties and Responsibilities: include the following, other duties may be assigned. • Designated main contact for all Operation calls including answers and transfers; • Greets scheduled visitors and directs to appropriate area or person; • Retrieves and enters all employee scheduling • Organizes and maintains filing and record keeping system; • Acts as liaison between vendors, suppliers and subcontractors as directed by manager; • Maintains calendar of events for department, schedules/coordinates, reserves and prepares for meetings including Facility Manager, staff and safety meetings and sends out reminders; • Prepares outgoing mail and correspondence, including email and faxes, and make copies of correspondence or other printed material and distributes incoming departmental mail, • Maintains help desk and work order requests; • Prepares special and timely reports by providing research, gathering data, assembling and summarizing information in a presentation format for equipment downtime, data entry, and customizing reports for management; • Maintains Epac System for HVAC, Maintena ... Read More...

Event Coordinator - American Airlines Center (Dallas, TX)

Thu, 29 Oct 2009 18:02:14 EST

Job Title: Event Coordinator Department: Events Reports To: Event Services Manager Classification: Exempt Paygrade: EX03 Summary: Coordinates, monitors and supervises execution of all arena events. Oversees all event operational matters for the facilities major tenants (Dallas Stars, Dallas Mavericks, Dallas Desperados) while taking into account the overall management of the facility and provides assistance to other departments to ensure facility readiness and post event operations. Essential Duties and Responsibilities: include the following, other duties may be assigned. Supervises/monitors the facility’s event workflow for all departments including Concession, Operations, Guest Services and Security to ensure a successful arena event while overseeing a staff of part-time and event staff employees, Conducts physical inspections of all areas of the facility to ensure correct setup and safety for patrons Creates event memos and reports detailing facility set up for events and recommends any changes necessary to reduce facilities expenses and increase event revenue. Assists ESM and Operations Manager in facility scheduling and event calendar maintenance for coordination of clients/tenants specific events requirements. Interacts with public in areas of customer service, problem solving, and stressful conflicts and under time constraints. Acts as Manager on Duty in absence of any higher ranking personnel; Serves as direct communication link with team ... Read More...

Seat Mechanic-Part Time - American Airlines Center (Dallas, TX)

Fri, 23 Oct 2009 13:25:54 EST

Job Title: PT- Seat Mechanic Department: Operations PART TIME Summary: Performs preventative maintenance, predictive maintenance, reactive maintenance, minor repairs, and modifications to facility equipment, including seating, painting and carpentry projects at the facility to ensure continued proper operation. Essential Duties and Responsibilities: include the following, other duties may be assigned. Assists other trade personnel in making repairs, renovations, and modifications to equipment and facilities at the facility including seats and all suites; Operates facility golf carts as required; Performs minor repairs on facility equipment following prescribed and generally accepted practices, policies and procedures; Adheres to and provides recommendations to supervisors regarding operating policy, procedures, practices, and safety standards at the facility. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Experience/Education: High school diploma or GED required; One year of basic mechanic experience; Must have basic mechanic and power tools experience; Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving- Listens and gets clarification; Identifies and resolves problems in a timely manner. Organizational Support- Follows policies and procedures; ... Read More...

Box Office-Ticket Seller - American Airlines Center (Dallas, TX)

Wed, 14 Oct 2009 17:26:00 EST

Sells admission tickets and disperses will call tickets for the American Airlines Center box office. Essential Duties and Responsibilities: include the following, other duties may be assigned. Sells admission tickets from automated ticketing system; Accepts payment and makes change before giving tickets to the patron; Answers questions concerning events, tickets, schedules, and gives information concerning coming attractions; Hands out will call tickets after verifying the patrons photo identification; Balances cash and receipt drawer with manager at the end of each shift; Answers telephone as assigned; Adheres to all Ticket Seller policies and procedures; Provides courteous and professional customer service. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Experience/Education: High school diploma/GED; Ticketmaster knowledge preferred but not required; 6 months work related experience and/or training or equivalent combination of education and experience; Bilingual a plus. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Customer Service- Responds promptly to customer needs; Responds to requests for service and assistance; Treats patrons in a kind and courteous manner. Problem Solving- Listens to get clarification; Identifies and resolves problems ... Read More...

Public Safety Security Supervisor - American Airlines Center (Dallas, TX)

Wed, 14 Oct 2009 10:07:20 EST

Summary: Supervises all aspects of 24-Hour Security, to include, but not be limited to: safety supervision of full-time and part-time personnel, control of access, egress and communication systems, documentation of incidents and daily security operations. Supervisory Responsibilities: Directing supervises 5-6 employees on their designated shift. Responsibilities include interviewing and training employees; planning assigning and directing work, appraising performance rewarding and disciplining employees; addressing complaints and resolving problems. Essential Duties and Responsibilities: include the following, other duties may be assigned; Supervises all aspects of 24-hour security for American Airlines Center; Schedules and trains all 24/7-security officers; develops post-instructions for all 24/7 security and deploys staff in various areas within the facility; Coordinates and monitors all access, egress and communication programming and systems (i.e., key access control, badge/credential systems, elevator/escalator systems and radios/cameras/simplex/elevators); Assists with the management and development of policies and procedures for fire control and camera surveillance systems; monitors upkeep and maintenance of these systems. Schedule and train all 24/7-security officers; Assists with the development and implementation of safety and emergency preparedness procedures and programming; Serves as a liaison between AAC and teams/clients to ensure that their securi ... Read More...

24/7 Security Officer - American Airlines Center (Dallas, TX)

Tue, 05 May 2009 14:28:00 EST

Job Title: PT- PS – 24/7 Security Officer Department: Public Safety Reports To: Security Supervisor Part-Time Summary: Responsible for upholding the integrity of the facility and correct any guests, clients and employees acting outside the facility rules and regulations. Essential Duties and Responsibilities: include the following, other duties may be assigned. Enforces and uphold integrity of the facility and the event; Monitors entry and exit points and door access to all specific areas of the Center, Proper screening of metal detectors, bag checks and wanding, Provides security escorts per events requirements; Performs routine search procedures and entrances and exits; Ensures that no prohibited items or behavior are tolerated at the Center; Greets and directs guests to seating and services; Maintains open and smooth access routes throughout seating and concourse areas; Receives and acts on complaints from guests, clients and employees according to established policies and procedures, Enforces TABC policies and procedures throughout the facility; Follow all rules and regulations as outlined in the policies and procedures manual, Aid in direction of orderly evacuation of building, Monitors and maintains door access control systems Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications: Education and/or Experience: ... Read More...

Internship Notification - American Airlines Center (Dallas, TX)

Tue, 18 Sep 2007 16:55:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of internships with the American Airlines Center as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile

Future Notification Only - American Airlines Center (Dallas, TX)

Tue, 18 Sep 2007 16:54:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions with the American Airlines Center as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile